On Monday, I had a story run in the American-Statesman about getting good tech support/customer service, which is an issue that seems to hit critical mass a day or two after Christmas after the dust and eggnog have settled. There’s some good resources in the piece and, knock on wood, I haven’t had to use […]
Tag Archives: tech
Holiderring-do
Gifts and Facebook and other stories of the holiday slamming.
Linky-links and summer still
The summer of hard work at the paper and watching the kids grow quickly.
Something silly, something serious
Glark and Omar act silly on NPR, plus an important Statesman story
This.. is CNN
My first piece for CNN.com appears and there was much rejoicing.